Terms of Service

Last Updated: June 2025

Welcome to EQUA - Center Of Excellence For Obesity Care ("EQUA," "we," "us," or "our"). By accessing or using our website https://equa.in, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, please do not use our website or services.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any applicable laws and regulations. These Terms apply to all visitors, users, and patients of EQUA.

2. Medical Disclaimer

EQUA provides this website for general informational purposes only. The information presented, including but not limited to text, graphics, images, and other materials, is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

• Always consult a qualified healthcare provider regarding any medical condition or treatment
• Never disregard professional medical advice or delay in seeking it because of something you have read on this website
• Reliance on any information provided by EQUA, its employees, or others appearing on the website is solely at your own risk
• If you have a medical emergency, call your doctor or emergency services immediately

3. Appointment Booking and Consultations

By booking an appointment through our website, WhatsApp, or phone, you agree to the following:

• All information provided during the booking process is accurate and complete to the best of your knowledge
• Appointment times are subject to availability and may be rescheduled at the discretion of EQUA
• Cancellations and rescheduling should be communicated at least 24 hours in advance
• Consultations, whether in-person or online, do not establish a doctor-patient relationship until a formal consultation has taken place
• We reserve the right to refuse service to any individual for any reason permitted by law

4. WhatsApp Communication Consent

By providing your phone number and initiating contact via WhatsApp, you:

• Consent to receive communications from EQUA via WhatsApp for appointment scheduling, reminders, and follow-up messages
• Acknowledge that WhatsApp messages are transmitted through Meta's platform and are subject to WhatsApp's Terms of Service
• Understand that while WhatsApp uses end-to-end encryption, no electronic communication method is completely secure
• May opt out of WhatsApp communications at any time by notifying us

5. No Guarantee of Specific Results

EQUA does not guarantee any specific medical outcome, weight loss result, or health improvement. Weight loss and health outcomes vary significantly between individuals based on numerous factors including but not limited to:

• Medical history and underlying conditions
• Adherence to prescribed treatment plans
• Dietary habits and lifestyle choices
• Genetic and metabolic factors
• Medication tolerance and response

Any testimonials, success stories, or results shared on this website represent individual experiences and are not indicative of typical or guaranteed results.

6. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of others. You agree not to:

• Use the website for any fraudulent or unlawful activity
• Attempt to gain unauthorized access to our systems
• Introduce viruses, malware, or other harmful code
• Interfere with the proper functioning of the website
• Use automated tools (bots, scrapers) to extract data without our written permission

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, videos, and the overall design, is the property of EQUA or its content providers and is protected by applicable intellectual property laws.

• You may not reproduce, distribute, modify, or publicly display any content from this website without prior written consent from EQUA
• The EQUA name, logo, and related marks are trademarks of EQUA
• You may download or print a single copy of content for personal, non-commercial use only

8. Limitation of Liability

To the fullest extent permitted by applicable law:

• EQUA shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use this website
• EQUA makes no warranties, express or implied, regarding the accuracy, completeness, or reliability of the content on this website
• EQUA is not responsible for any harm resulting from the use of information obtained from this website
• EQUA shall not be liable for any damages resulting from interrupted access, data loss, or computer virus infection

9. Third-Party Links

Our website may contain links to third-party websites or services (such as WhatsApp, Google Maps, and social media platforms). EQUA is not responsible for the content, privacy practices, or terms of these external sites. Accessing third-party links is at your own risk.

10. Indemnification

You agree to indemnify, defend, and hold harmless EQUA, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, and expenses arising out of your use of the website or violation of these Terms.

11. Changes to Terms

EQUA reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page with an updated "Last Updated" date. Your continued use of the website after changes constitutes acceptance of the new Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact Us

If you have any questions about these Terms, please contact us:

EQUA - Center Of Excellence For Obesity Care
24th Main Rd, 1st Sector, HSR Layout
Bengaluru, Karnataka 560102
Phone: +91-72048 97249
Email: info@equa.in